01. Website Operator

Wellowen™ and wellowen.com are operated by Shenzhen Yihong Cultural Development Co., Ltd.

02. Acceptance

By accessing or using this website, you agree to these Terms of Use and applicable laws. If you do not agree, do not use the website.

03. Permitted Use

You may use the website for lawful personal shopping, product research, order activity, customer support, and other legitimate activities connected with our services.

04. Prohibited Uses

• Violating applicable law or the rights of others.
• Attempting unauthorized access to systems, accounts, or data.
• Introducing malicious code or disrupting website operation.
• Scraping, harvesting, or collecting information unlawfully.
• Misrepresenting identity or engaging in fraudulent activity.
• Commercially exploiting protected content without authorization.

05. Intellectual Property

Branding, text, graphics, layouts, photographs, product images, and website design may be owned by us, licensed to us, or used with permission. Protected content may not be reproduced, modified, distributed, or commercially exploited without authorization except where law permits.

06. Accounts and Information Accuracy

Users are responsible for providing accurate information and maintaining the confidentiality of account credentials. Review all billing, contact, and delivery information before submitting an order.

07. User Submissions

Information submitted through reviews, support communications, or other website features must be lawful, accurate, and non-infringing.

08. Third-Party Services

We may rely on payment, shipping, analytics, advertising, fulfillment, and technology providers. Third-party services operate under their own terms and privacy practices.

09. Website Availability

Maintenance, upgrades, technical problems, security requirements, or third-party interruptions may temporarily affect website availability.

10. Purchase Policies

Purchases are also governed by our Terms and Conditions, Shipping Policy, Return & Refund Policy, Privacy Policy, and Payment & Security information.

11. Disclaimer and Liability

The website is provided subject to applicable law. We do not guarantee uninterrupted or error-free access. Nothing limits consumer rights or liabilities that cannot legally be limited.

12. Updates and Contact

The current version of these Terms will be published on this page. Questions may be sent to service@wellowen.com.