Payment & Security
How payment methods, totals, authorization, verification, and checkout security are handled on wellowen.com.
01. Payment Methods
Current payment methods are displayed during checkout and may vary by location, currency, device, provider, or service availability.
02. Authorization and Verification
Transactions may be subject to authorization, identity verification, fraud-prevention review, or temporary authorization holds controlled by the applicable bank, card issuer, or payment provider.
03. Checkout Security
Checkout is processed through Shopify and applicable payment providers using security measures intended to protect transaction data. Wellowen™ does not store complete credit or debit card numbers on its own servers.
04. Prices and Final Total
Before payment, checkout displays product prices, shipping charges, taxes where applicable, discounts, and the final order total. The currency displayed at checkout controls the transaction.
05. Financial-Institution Fees
Your bank or payment provider may impose foreign-transaction, currency-conversion, or other fees. These charges are determined by the financial institution, not Wellowen™.
06. Promotions
Discount codes may be subject to eligibility requirements, expiration dates, purchase minimums, product exclusions, and usage limits.
07. Failed, Pending, or Duplicate Payments
Review your bank account and contact your payment provider where appropriate. You may contact us with your order number and transaction details, but never send a complete card number, password, PIN, or security code by email.
08. Payment Support
For checkout or payment questions, contact service@wellowen.com or +86 135 1011 2086.